They sent me a pw, It didnt work anywhere on the site, besides the login button on the top rite of the page, I logged in, cant change pw, I know my b-day and last name, and I typed in all the rite info, it will just say, you have entered an incorret password, okay then I entered it again, it said The web page you are looking for cannot be found. If you feel you have reached this page in error, please contact technical support. SILLY, now what? I have to enter the temp pw every time i play CA? AND the pw expires 2mrw, I think.