Go to Nexon's home page, login then submit a ticket at customer support.
Originally Posted by sk8mark11
If you were hacking, There's a slim chance of getting it back.
However, if you DO get it back, they'll send you an email or something saying:
Just say that you'll buy NX and that you'll never think of hacking, should do the trick.
This ticket has been closed by a GM. Please see below for more details.
However, we have decided to give you a chance to prove to us that you can play by the rules from here on out. This is an extremely rare chance to prove to us that you have the integrity and honor of a true soldier.
In order to prevent this issue from occurring again, we strongly recommend that you reinstall Combat Arms. Please be sure that all of your client files are fully uninstalled before reinstalling the new client. Updated client files can be found on our "Game Downloads" webpage at:
Additionally, please be sure to regularly run a Virus/Spyware scan on your system to make sure that it is clean. Malicious programs can interfere with the game and compromise the security of your account.
Your account will be released within 3-5 business days. If you encounter any other issues, please do not hesitate to submit a new ticket detailing your situation. I apologize for the inconvenience this may have caused.
Nexon America, Inc.
Oh yeah, expect wait 2 weeks or so for them to process it.