Thread: NEXOWNED[CRASH]

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  1. #1
    Glaceon's Avatar
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    NEXOWNED[CRASH]

    I Bought 25K NX Yesterday

    Then My game update , MY black Cipher update , and now my game Crash each 5-10 mins...

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    [SMA] Paradise`'s Avatar
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    Have you tried replacing the BlackCipher files?
    http://www.mpgh.net/forum/186-combat...-crashing.html

    Also Flush DNS cache, and reset WinSock.

    Refund Services Still RESUMED!

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    Glaceon's Avatar
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    Quote Originally Posted by Scumbag View Post
    Have you tried replacing the BlackCipher files?
    http://www.mpgh.net/forum/186-combat...-crashing.html

    Also Flush DNS cache, and reset WinSock.
    The BlackCipher got updated so the actual files is jsut updating to the CANA one

    And DNS Flush done and WINsock done.

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    Quote Originally Posted by Glaceon View Post
    The BlackCipher got updated so the actual files is jsut updating to the CANA one

    And DNS Flush done and WINsock done.
    Did you ask nexon support?

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    Quote Originally Posted by sity73 View Post
    Did you ask nexon support?
    always faster to google the problem.

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    Alexpq15's Avatar
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    Nexon' doesn't like when u spending your money on nx and waste it on them
    no but try to reboot your PC or use Ccleaner it might help also make sure you have all your anti v's [OFF]

  7. #7
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    Quote Originally Posted by sity73 View Post
    Did you ask nexon support?
    I have done that 100 times they reply the samethings
    Greetings,

    Thank you for contacting Nexon America Customer Support.

    I understand that you are having issues with staying connected to the the servers. This can be caused by having an unstable Internet connection, please be sure that your Internet is stable and able to be used without interruption. I suggest that you not use a Wifi conntection as this is a known issue.

    Also this may be due to an out dated video card Drivers. I can also suggest that you make sure they are fully updated. Also this can be due to being on a server, map, or channel that is highly populated and your connection may not be able to handle that many players.

    Another possible solution would be to reboot your computer and try again momentarily. If this does not help I would then suggest that you manually re-install the game from the official Nexon.net website.

    Please make sure to use the "Add/Remove Programs" when deleting the game. Also select "Delete Files" by opening up Internet Explorer going to the "Tools" option and into `Internet options" There, go to the "General" tab, and then find the "Temporary Internet files" (should be close to the browsing history) and select "Delete files" Once it is clear, try to download the game again.

    Make sure that you are using an updated version of Internet Explorer, it is a known issue that other browsers may have conflicting issues with our website. Also, make sure that you are downloading the client from the official Nexon.net website.

    Please be sure to close all unnecessary programs prior to running the game. This may include Anti-Virus software and Spyware protection programs. You will need ensure that your Anti-Virus and Spyware protection programs do allow MapleStory and HackShield.

    I apologize for any inconvenience this may cause and appreciate your understanding. I hope this information helps in resolving your issue. If you find that your issue persists, please let us know by opening a new ticket.


    Sincerely,

    GM Amphigia
    Nexon America, Inc.

    Security Tip: Please do not give your password to anyone for any reason. Nexon representatives will NEVER ask you for your password.

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