Results 1 to 10 of 10
  1. #1
    -Stace's Avatar
    Join Date
    Sep 2011
    Gender
    male
    Posts
    28
    Reputation
    10
    Thanks
    1
    My Mood
    Goofy

    Unhappy Help me. Got hacked.

    So about 6 months ago I met a scammer. He scammed me out of my account. (His IGN is CptIsaac btw). SO what happend was that he changed the password on my nexon account and deleted my hotmail account. I created another email with the same exact name and tried to create another nexon account, said it still exists. OK, so the account still exists but I do not know password. My hope was for the password reset function would work and send to the new email but Ive tried that probably 100 times but the email just wont send. I'm stuck, been stuck for 6 months now. I've sent numerous tickets from my mule account. The first one took 4 months for them to answer and stated i had to be ON that account to get help for it which is super stupid. I'm just looking for someone to help, if anyone can give me advice of what to do now that'd be great, thanks. The only reason I'm soooo stuck to this account is because I've spent quite a bit of money on it. If anyone has advice it'd be appreciated.

  2. #2
    B4NDiT26's Avatar
    Join Date
    Apr 2012
    Gender
    male
    Posts
    1,010
    Reputation
    26
    Thanks
    32
    My Mood
    Shocked
    You should contact the customer support, prove that you're the real owner of the account, and they'll make a trace... then you'll get the account back.

  3. #3
    -Stace's Avatar
    Join Date
    Sep 2011
    Gender
    male
    Posts
    28
    Reputation
    10
    Thanks
    1
    My Mood
    Goofy
    Quote Originally Posted by B4NDiT26 View Post
    You should contact the customer support, prove that you're the real owner of the account, and they'll make a trace... then you'll get the account back.
    The nexon phone number? I heard all that if you call theyre a brick wall on helping you with account info and insist you use the ticket system.

  4. #4
    .DLL's Avatar
    Join Date
    May 2012
    Gender
    male
    Posts
    167
    Reputation
    10
    Thanks
    14
    Quote Originally Posted by -Stace View Post
    The nexon phone number? I heard all that if you call theyre a brick wall on helping you with account info and insist you use the ticket system.
    No, they have a live support now...it's online via the ticket system.

  5. #5
    -Stace's Avatar
    Join Date
    Sep 2011
    Gender
    male
    Posts
    28
    Reputation
    10
    Thanks
    1
    My Mood
    Goofy
    Quote Originally Posted by .DLL View Post
    No, they have a live support now...it's online via the ticket system.
    thanks ill try that soon.

  6. #6
    FreeMarketGuy's Avatar
    Join Date
    Apr 2013
    Gender
    male
    Posts
    958
    Reputation
    105
    Thanks
    73
    Quote Originally Posted by .DLL View Post
    No, they have a live support now...it's online via the ticket system.

    Do you know the day/time the ticket system is online ?
    I check it everyday and it's always offline .-.

  7. #7
    Z0mbie.'s Avatar
    Join Date
    Dec 2013
    Gender
    male
    Posts
    39
    Reputation
    26
    Thanks
    1
    My Mood
    Cool
    OP, I don't think you'll get your account back, if you do have full information you might be able to though.

  8. #8
    -Stace's Avatar
    Join Date
    Sep 2011
    Gender
    male
    Posts
    28
    Reputation
    10
    Thanks
    1
    My Mood
    Goofy
    Quote Originally Posted by Z0mbie. View Post
    OP, I don't think you'll get your account back, if you do have full information you might be able to though.
    Why do you think that?

  9. #9
    Z0mbie.'s Avatar
    Join Date
    Dec 2013
    Gender
    male
    Posts
    39
    Reputation
    26
    Thanks
    1
    My Mood
    Cool
    Those scammers work quick and fast.
    and Nexon is terrible at support.






  10. #10
    .DLL's Avatar
    Join Date
    May 2012
    Gender
    male
    Posts
    167
    Reputation
    10
    Thanks
    14
    Quote Originally Posted by FreeMarketGuy View Post
    Do you know the day/time the ticket system is online ?
    I check it everyday and it's always offline .-.
    No, I look around 3-4 PM because when I try around 5 PM i'm always around the 20th person in-line and end up waiting until 7PM and they're closed.

  11. The Following User Says Thank You to .DLL For This Useful Post:

    FreeMarketGuy (01-02-2014)

Similar Threads

  1. [Help] Account got hacked. Hoping to have someone help me ...
    By Mesmorized in forum Combat Arms Discussions
    Replies: 18
    Last Post: 12-10-2011, 04:32 AM
  2. help with mulitplayer hack, i got this error.
    By xismejakee in forum Call of Duty Modern Warfare 2 Help
    Replies: 2
    Last Post: 12-31-2009, 04:18 AM
  3. need help any got ca gp and xp hack i herd about them?
    By yehaaskills in forum CrossFire Hacks & Cheats
    Replies: 5
    Last Post: 07-15-2009, 05:50 PM
  4. Replies: 5
    Last Post: 04-13-2009, 04:37 PM