Well I singled out combat arms because this is the combat arms section and because you were focusing on just combat arms issues. Also, that would most likely never happen unless nexon was doing something extremely wrong. But if a situation like that was to arise, I'm not sure what nexon would do nor do I think they know what they would do. They would most likely be in a desperate panic.
Which I guess could result in the review of consumer complaints, but I still don't think that this idea would even be possible without a quality complaint.