Thank you for bringing this issue to our attention. I understand that you would like to have the block on your account removed.
I realize that you must be frustrated and possibly confused regarding the restriction on your account. I know that I would not be happy if I could no longer access my account.
I would like to take this moment to apologize for any inconvenience that this block may have caused you.
In order to help you understand why your account was blocked, I will do my best to describe the situation. Your account was found making use of a third-party program. This third-party software allowed you to bypass normal game play in order to gain an unfair advantage. As a result, a necessary block had been placed on your account. Since you stated that you feel that you were hacked, a thorough investigation of your account was performed. I am sorry to say that there is no evidence to support your claim.
Based on the evidence collected and due to your history of abuse, I truly regret to inform you that your account will not be released.
If you are feeling suicidal please seek professional help immediately by looking into various services for suicide prevention. One such service can be found by calling 1-800-273-TALK or 1-800-273-8255. If you do not live in the US or Canada please seek a local suicide prevention service available in your area.
We take suicide threats very seriously and we sincerely urge you to seek professional help. Your mental and physical health is very important. If we continue to hear of suicide threats we will have no choice but to notify the authorities in your local area to do a wellness check.
In addition, further threats will result in permanently limiting your access to all your Nexon accounts as it would appear that your relationship with Nexon is no longer productive and healthy.
We appreciate your cooperation and understanding.
Nexon America, Inc.
Security Tip: Please do not give your password to anyone for any reason. Nexon representatives will NEVER ask you for your password.
Fucking assholes, I had 14 Perms on that account, and no, I really didnt Fucking hack.