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  1. #1
    Assistive's Avatar
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    Review My Ticket

    Literally got banned 10 minutes ago. Figured it was because of me hacking (most likely) so I had to come up with some bull shit for my appeal. Basically I blamed HS for detecting a harmless background program as a hack and said that its the games fault for banning me.



    The last time I was banned was about 3 years ago. I figure that they will see that I was clean for 3 years and just think that there actually was a problem with the HS detection. Or they will tell me to fuck off...

    Edit: I was looking up on some things and I think my account isn't permanently banned. When I try to login it tells me I'm suspended, but then says I can appeal to the ban (Which confuses the shit outta me). I also read that if you login on the Combat Arms site and you still have all your stats that you will most likely get your account back. Well I have all my stats still.

    Another thing, what is the likeliness of getting banned for "Harassment" because some newphag said he reported me for that. Even though all I was doing was calling some obvious hacker a douche canoe.
    Last edited by Trevor Phillips; 01-28-2014 at 06:45 PM.

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  2. #2
    Justin's Avatar
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    Looks solid to me friend

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  3. #3
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    I don't know if Vindictus tickets differ much from CA tickets, but 2 suggestions based on my experience with Nexon via Vindictus:
    Don't submit a ticket under the ban title, or if you do, submit a second one. A lot of times they ignore the <officially labelled> ban tickets and only manually read the other ones.
    Your response is way too long-winded. Ask why you were banned and then give them that info after the respond to you with the banning/suspension reason, assuming their response warrants it. Rambling and proposing reasons makes you seem guilty. I probably wouldn't unban you if your account was flagged for hacking and you sent me that message.

    Not to mention you definitely want to change it anyway because any Nexon employee can see this site and match it up to your account.

    As of 9/17, I will be away for a few days due to medical reasons. Should be back up soon. Please refer to a GM or other mods in whatever particular section you need help with.



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  4. #4
    Hero's Avatar
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    Looks pretty good.

    Now it's just the wait. :/ Will they take a few days..? Or a few months..?



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  5. #5
    Assistive's Avatar
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    Quote Originally Posted by Hero View Post
    Looks pretty good.

    Now it's just the wait. :/ Will they take a few days..? Or a few months..?
    I have never had to wait more than a few days to hear back from anyone. If I don't get a response by Saturday I'm calling.

    "Dab is a Shitposting Retard" - Boombox 2016
     


  6. #6
    Hero's Avatar
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    Quote Originally Posted by Trevor Phillips View Post


    I have never had to wait more than a few days to hear back from anyone. If I don't get a response by Saturday I'm calling.
    Well Nexon has a history of replying extremely late, or not replying at all. They did say they are improving their support ticket system and their reply time... Well we'll see.



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  7. #7
    Better MPGH Event Organizer Than Arun Since '12
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    Inb4Nexonseesthis.

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  8. #8
    Dls_'s Avatar
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    I've had tickets not answered for months, be ready to wait.

  9. #9
    Assistive's Avatar
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    Quote Originally Posted by FAGGOT BLUE TURD View Post
    Inb4Nexonseesthis.
    Inb4 Nexon sees a ticket for an unknown account.

    Suck my cock faggot.

    "Dab is a Shitposting Retard" - Boombox 2016
     


  10. #10
    Better MPGH Event Organizer Than Arun Since '12
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    Quote Originally Posted by Trevor Phillips View Post


    Inb4 Nexon sees a ticket for an unknown account.

    Suck my cock faggot.
    Not that hard to search up the description, also no need to flame bro.

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  11. #11
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    You wrote all this for nothing because nexon doesn't read at all.

  12. #12
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    Takes months lol My CA account got unbanned 2 months ago after being banned for a year and a half.
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  13. #13
    Li0nH34rt's Avatar
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    All the server logs ban never get lifted.

    So they will probably tell you to fuck off :3

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