Thank you for contacting Nexon America's Customer Support team.
and we take this matter very seriously and do not tolerate hacking in our games in any form or for any reason.
However, at our discretion, we have decided to give you a chance to prove to us that you will play by the rules from here on out. This is an extremely rare chance to prove to us that you have the integrity and honor of a true soldier that uses skills to earn kills and experience, not hacks. For more information on your particular ban, please click here
Your account will soon be released within 3-5 business days and would most likely NOT!!
be demoted to a lower rank. As it says in the link to the post that has been provided, "we are and will be regularly monitoring accounts for hacking behavior." If you are caught once again, you will be immediately banned without question.
Take care and have a nice day!
Nexon America, Inc.
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