TIP: I've waited like 2 weeks after my ban before writing my ticked, they often delete, remove, forget about the bans, or the proofs so you have more chances to be unbanned.
TIP: As a reason of their fake ban, you can write: you've maybe banned the wrong person, as there are many hackers. or . I understand your frustration of all those hackers, everyday, polluting the game.
TIP: Be polite, say thank you for reading, have a great day.
TIP: Don't write something like this: Please unban me, I'm innocent, I've never hacked, I only used some hack but I stopped.
Please, please, please, please, please, please please unban meeeee!!
You nexon FAILS! you FAIL! You banned ME! unban me plsss!