Thread: I need help

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  1. #1
    The 7th Hokage's Avatar
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    I need help

    So, I let my brother use my phone for a few days. And he deleted Google Authenticator. Is there any way I can disable and enable 2 factor authentication? I can prove that I own this account in any way possible. Right now I'm connected to my own network. And I can't connect to any other because of the pass. If I could help getting my two factor re-enabled so I can use it on my phone again, would be great.

  2. #2
    Hugo Boss's Avatar
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    You can get support through the Account Recovery & Support section
    An administrator should be able to assist you


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    The 7th Hokage (09-28-2016)

  4. #3
    Lift's Avatar
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    ^ What Hugo said

    Reported post so it can be moved the the correct section.

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    The 7th Hokage (09-28-2016)

  6. #4
    The 7th Hokage's Avatar
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    Quote Originally Posted by Lift View Post
    ^ What Hugo said

    Reported post so it can be moved the the correct section.
    Thanks. I didn't know where to post this.

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    AceStyx's Avatar
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    always contact support.

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    The 7th Hokage (09-28-2016)

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    Have seen few people who somehow deleted/removed their authenticator from their phone by accident, and the support is legitely fix the problem for you.
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    Quote Originally Posted by arunforce View Post
    ......Use the recovery code it told you to write down.......
    he said it

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  15. #9
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    Quote Originally Posted by arunforce View Post
    ......Use the recovery code it told you to write down.......
    But Liz can reset for you

    She nice

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  17. #10
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    Recovery codes for the win!

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