Digital Storm - Craig: Hey! How may I help you?
John: Hi. I just customized your most expensive build and it came out to: 10,676.00. I looked up everything I did on newegg and added it to my cart. It came to 5,273.00. I added in $50 if I wanted my local computer place to build it for me. So, who do I go with?
Digital Storm - Craig: Well, keep in mind, while we are a bit more expensive, you are getting our customer support aspects.
I'm not sure if you have seen our ratings with BBB or reseller ratings?
John: I forgot to say I added lifetime warranty for everything for about $200.
Digital Storm - Craig: *nods* Does that include support calls as well? We offer lifetime support on all of our models, at no charge to you, as a part of the main price.
Also, it?s not just the price of the components that you need to look for; it?s also the customer service, support, and quality that come along with it. Your making an investment, we understand that. We are the only gaming computer company that is rated "A+" with the BBB. Our forums are full of loyal past customers that help/recommend future customers with configuration advice. Our "Customer Reviews" section is full of happy customers that love their system (Digital Storm Forums: Customer Reviews
). Every computer comes with a 3 Year Full-Warranty, and Life-Time U.S. Based support from our technicians.
John: So I see. I'm paying roughly 4,000.00 Extra for customer service, support, and quality. But wouldn't quality go along with the components?
By the way, I do wonder what newegg is rated with the BBB.
Digital Storm - Craig: absolutely, quality is paramount in our components
we use all top tier companies, Corsair, Thermaltake, Coolermaster, etc
Newegg is a very good company with their customer service as well - http://www.la****b.org/Business-Repo...uters-13146135
Were there any other questions you had this afternoon, John?
If you still have any further questions for us, please feel free to open a new Livechat session, or send an email to me directly, Craig@digital
stormonline , and I'll be happy to answer any additional questions or concerns you may have.