BattleField Bad Company :2 Connection/Error Problems.
Im BACK from the codmw2 section of the same topic i found loads more for BBC:2,
heres what i have found... and will be adding more hope this gets stickied again .
Credits: all outside sources, found compiled and dumbed down for the people who aint so PC techy,
toobanooba: cause hes a noob. (NOTE: i had to put the OUTSIDE links linking to the sites that have the support files to make your game either not get errors or crash/driver updates etc, so i hoped minions/admins dont ban me for outside link when you have to, for these solutions to work :/)
BATTLEFIELD BAD COMPANY 2 PC ERRORS AND PROBLEMS!
1. Getting kicked from online matches by Punkbuster while Playing Battlefield: Bad Company 2 PC.
Try Reinstall Punkbuster Services
And make sure (Vista or Windows 7) you run ALL as Administrator. For example: copy the BFBC2 Updater shortcut. Right click on the shortcut and go to properties. There should be a box that says Run as Administrator. Check the box and use that shortcut to launch your game. This should take care of most connectivity issues with Vista and Windows 7.
2. Battlefield: Bad Company 2 crashes / crashing to desktop.
Try: Go to Documents - BFBC2 Folder
Find settings,click it
Change it to DXversion = 9 (or 10)
3. You get a graphics glitch / error when playing Battlefield: Bad Company 2 PC.
Turn off bloom.
4. Battlefield: Bad Company 2 won’t install on Windows 7 x64 using EA Download Manager.
Disable your virus scanner and re-download Battlefield: Bad Company 2.
5. Battlefield: Bad Company 2 Paul.dll error
Try completely uninstalling the game, delete any folder structure that may be left under the installation directory.
Get the securom removal tool from vendor https://support.securom.com/removaltool.html. Use it, Try reinstalling the game.
Note if you have any other games that use securerom, you may need to uninstall/reinstall them after this. If you have any virtual cd/dvd emulators running, these can interfere with securerom.
- Be sure that your PC meets Battlefield: Bad Company 2 PC system requirements:
OS: Windows XP
Processor: Core 2 Duo @ 2.0GHz
Graphics: 256 MB Video Card (GeForce 7800 GT / ATI X1900)
DirectX®: DirectX 9, 10, and 11 support
Hard Drive: 15 GB
OS: Windows Vista or Windows 7
Processor: Intel Core 2 Quad or higher
Graphics: 512 MB Video Card (GeForce GTX 260/ ATI Radeon 4870)
Controller Support: Support for Logitech G15 and G19 keyboard LCDs in multiplayer
Problem #1: How to change FOV (Field of View) when playing Battlefield: Bad Company 2 PC ( BFBC2 )? Solution #1: Unfortunately, changing your FOV is not a straightforward option setting in the game. To change you FOV you will have to navigate to the BFBC2 folder under your My Documents folder and edit the “Settings.ini” file. You should see a default setting for the FOV, which would read “FOV = 55″. Make sure the game isn’t running when you change this setting.
Problem #2: Mouse not working / does not work when playing Battlefield Bad Company 2 PC ( BFBC2 ) Possible Solution #1: If you’re playing in fullscreen try playing in windowed mode by pressing, alt+enter.
Once you’re in window mode see if the difference between where the button is and where your cursor is at is still present. If it went away, trying going back into fullscreen (Once again, pressing alt+enter) and see if that fixes it…
Possible Solution #2: In settings.ini, change dxversion=auto to dxversion=9 Possible Solution #3: Exit game. Right click on your wallpaperdows background. Botton left side screen click personalize, click 100%.
Problem #3: Getting kicked from online matches by Punkbuster while Playing Battlefield: Bad Company 2 PC ( BFBC2 )
Possible Solution #1: Reinstall Punkbuster Services
Possible Solution #2: If you’re using Steam, go to File, Settings, In-Game Tab and uncheck Enable Steam Community In-Game.
Possible Solution #3: If you’re still having problems try this:
Go into your installation directory for BC2 (default for xp: C:\Program Files\Electronic Arts\ or win7: C:\Program Files (x86)\Electronic Arts\). Check to see if the following exists (for those who don’t know, a \XX\ indicates a folder named XX, then after the \ follow file names):
\pb\ 3 files: pbag.dll, pbcl.dll, pbsv.dll
\Punkbuster\ 1 file: pbsvc.exe
If you don’t have the above files in place, and you’ve tried running PBsetup from EvenBalance (Even Balance Technical Support - Download), then you may need to re-install.
I actually originally downloaded the original client (first day of beta, before patch, though I don’t believe the patch has anything/little to do with it) and began having the same problem as you guys are this morning - after updating PB I was fine. However, for testing purposes, I re-DL’ed off of Steam and found that the installer updates PB as the game is installed, and installs the necessary services.
If that still doesn’t work, try just starting the 2 PB services manually. Because it’s different for seperate games, I doubt this will work - however, if you want to try, there are 2 services to start: PnkBstA.exe and PnkBstrB.exe.
Possible Solution #4:Download the lates version of pbsetup and when unpacked, transfer the pbsetup.exe to the desktop, Delete the PB folder in C:\Program Files\Electronic Arts\Battlefield Bad Company 2 - BETA Run PBSETUP from the desktop and add BFBC2. If you recieve an error towards the end of the update where it’s something along the lines of: “HTM MD5s do not match security information. Please try updating again later” Check your antivirus software for quarantined items associated with punkbuster. Authorise these and run the update in pbsetup again and everything should work swimmingly.
This sounds obvious but my university antivirus didnt flag up anything as it normally does so I didnt have a clue there was something in quarantine (right at the bottom of the list) awaiting my ‘approval’.
Hope this helps.
Possible Solution #5: If you’re running Vista or Windows 7. Copy the BFBC2 Updater shortcut. Right click on the shortcut and go to properties. There should be a box that says Run as Administrator. Check the box and use that shortcut to launch your game. This should take care of most connectivity issues with Vista and Windows 7.
You may also be kicked from a Server if the Server hasn’t auto updated to the latest PB. This has happened to some servers where the clients are running a newer PB than the server. Our Server seems to be running with no issues since we manually updated the PB and has been stable now for several hours. Try joining and see if you get kicked, if you do then the problem is on your side. Check you firewall after any updates to confirm that the updated version of the game is allowed to connect.
Hope this helps…
Problem #4: Can’t play Battlefield: Bad Company 2 PC ( BFBC2 ) online / connection to the server has been lost
Possible Solution #1: Many are blaming EA for the server access, however it more about user side access being correctly configured.
BF2BC require certain TCP and UDP ports to be opened for access to servers. These are the ones that work for me, settings that have to be applied to your router.
TCP Ports: 80, 13505, 18800, 18805
UDP Ports: 53, 10000, 11000-11030, 18805
One can Enable DMZ if connection is still a problem, but only as a last measure. The above should be sufficient.
Problem #5: Battlefield: Bad Company 2 crashes / crashing to desktop ( CTD ) Possible Solution #1:
go to Documents
find settings,click it
change it to dxversion=9 (or 10)
Problem #6: How to force a DirectX version for Battlefield: Bad Company 2 PC ( BFBC2 ) Possible Solution #1: To force a specific DirectX version, go to your settings.ini in My Documents\BFBC2. Look for “DxVersion=Auto” and change it to the setting you prefer based on the list below.
If for some reason a higher version of DirectX fails, it will automatically try the next version. IE: If you set it for DxVersion=11, it will try version 11, then 10, and finally 9. Problem #7: Encounter slow framerate, bad / low performance when playing Battlefield: Bad Company 2 PC ( BFBC2 )
Possible Solution #1:
Install the latest nvidia or ati video card driver and change the DirectX version to 9
Problem #8: Encounter graphics glitch / error when playing Battlefield: Bad Company 2 PC ( BFBC2 ) Possible Solution #1:
Turn off bloom
Problem #10: Battlefield: Bad Company 2 won’t install on Windows 7 x64 using EA Download Manager
Possible Solution #1: Disable your virus scanner and re-download Battlefield: Bad Company 2
1. BAD COMPANY 2 CRASHING PROBLEMS Problem #1.1 : Bad Company 2 Crashes during cutscenes Solution: No known solution Problem #1.2 : Bad Company 2 crashes to desktop after the “updating stats” display Solution: No known solution Problem #1.3 : Bad Company 2 crashes when accessing the server browser Solution: Disable the “Software protection” services from services.msc. to get there, go to “Start > Run > “Services.msc”
For windows 7 users, it’s in:
“go to your control panel.. for me I have windows 7… under System and Security click Administrative tools, it will bring up a new windows with Event viewer. Under the same windows for Admin tools go to services from that window and Software Protection will be in that list.”
Problem #1.4 : Bad Company 2 crashes with a “Data Execution Prevention(DEP)” error message Solution: Open up your system folder(right click on my computer, go to properties), click on the ‘Advanced’ tab, find the
performance settings button, another window opens up and then you must click on ‘Data Execution Prevention’ tab, in there you will want to select ‘Turn on
DEP for all programs and services except those I select:’ Then click ‘Add’ and locate your .exe for Badcompany2 in your game’s directory in steam. Click OK
and restart your computer. This should solve some people’s CTD’s, but I can’t guarantee it will work for everyone.
Problem #1.5 : Bad Company 2 White screen of death (crashes to white screen)
Solution: No known solution yet
2. BAD COMPANY 2 FREEZING PROBLEMS
Problem #2.1 Bad Company 2 freezes (recoverable and unrecoverable freezes)
General Solution #1: “Unplug any voice input you have connected to your PC (i.e. microphones etc.) – you will be able to play the game
without it hard freezing. It’s some kind of sound hardware conflict”
General Solution #2: “turn ‘Hardware Acceleration’ for sound from ‘Full’ to ‘Basic’. This option is available by selecting
‘Start’ and then ‘Run’ – type in ‘dxdiag’ and press Enter; select the ‘Sound’ tab and then just move the slider to the appropriate setting.” General Solution #3: If you have a dedicated sound card, make sure your onboard soundcard is not selected as the default
Bad Company and EA servers are encountering problems, Problems 3.3 up to 3.8 is probably caused by this issue
“Dice is well aware of the constant connection problems online and are working on a fix. My deepest apologies to everyone, but please be patient while they work the issues out. Please focus all future connection/online problems to this thread. Thank you.”
Problem #3.1 : Bad Company 2’s server list takes too long to load Solution: Let the game search for servers for at least 3 seconds then click cancel. Wait for another 5 seconds then a list of servers will appear
Problem #3.2 : PB Init Failure in Bad Company 2 Solution:“there is a conflict between client PB and Server PB ever since the EA Master Server came back online a while ago after a short outage. Fix is… Update PB on your servers manually if you are a server Op.”
Problem #3.3 : Bad Company 2 cannot login to EA’s authentication servers Solution: None at the moment
Problem #3.5 : Bad Company 2 intermittent/frequent “Connection lost” errors Solution: None at the moment
Problem #3.6 No servers appear in Bad Company 2’s server lobby Solution: If you have the Bad Company 2 ports open, then this is probably not a fix-able problem from the client side as the Master server could be down
Problem #3.7 : The ping is not displayed in Bad Company 2’s multiplayer lobby Solution: Right click on the Battlefield Bad Company 2 icon (on desktop or in dir, doesn’t matter) then choose run as administrator.
Problem #3.8 : Bad Company 2 says the server is the list says there are still a lot of slots Solution: None at the moment
Problem #3.9 : My Unlocks in Bad Company 2 disappeared Solution: Get in the game, play for a couple of minutes, die then check your unlocks, it should be there again.
Problem #3.10 : Getting kicked off Bad Company 2 by Punkbuster with a “RESTRICTION: Multiple Direct3d loaded” message Solution: Update punkbuster with PunkBuster Online Countermeasures
4. BAD COMPANY 2 SETUP/INSTALL ERRORS
Problem #4.1 After installing, Bad Company 2 won’t start from steam Solution: Check local file cache integrity for BFBC2 Solution: Re-install PB using the manual installer from PunkBuster Online Countermeasures
Problem #5.2 Map loads too slow (it takes minutes to load a Bad Company multiplayer map) Solution:Open up your ‘my games’ tab in steam, right click on the Bad Company 2 selection, go to ‘properties’ and then click
on the tab for “local Files” and then click the button for “verify integrity of game cache” it will take a little while but once this is completed the game
should start loading properly as it was originally
BAD COMPANY 2 PERFORMANCE OPTIMIZATION / TWEAKS
Tip #1 Downgrade the soundcard frequency sample rate to 44khz at 16bit and uninstall AC3 filter if you have it installed
@To Win 7 users
1.- Go to control panel
2.- Go to SOUND option
3.- Doble click in your audio current output
4.- Go to advanced options
5.- Change your sample rate to the lowest.
@To XP users
1.- Go to control panel
2.- Go to Sound & Audio Devices
3.- Click the Audio Section Propierties
4.- In the Sound Play section, click in the “Advanced Properties” button
5.- In performance tap, downgrade the “convertion quality sample rate” or something like that
Important!: If you are experiencing errors with Bad Company 2 that are not listed above or is not solved by the specified fixes, Tell us about it by posting in the comment box below (include system specs, OS, and description of the error you encounter in Bad Company 2, POST/ASK QUESTIONS/POST SOLUTIONS
hope this helps
Last edited by Skyline.; 03-20-2010 at 09:19 PM.
Reason: errors/mistakes :D
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