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  1. #1
    Former Captain's Avatar
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    Can't recover my account?

    Alright so I was playing this morning and I restarted my computer and tried logging in and my account was hacked. I went to forgot password and the account was no longer on my email. Then I tried recovering the account with a transaction id on automatic recovery and it gave me the message: Upgraded User Account Not Found. I've used this transaction id to recover this account once already, why isn't it working. I'm not the original owner, I bought this account from someone else but I have a transaction id from earlier this month. PLEASE HELP ME!

    ---------- Post added at 05:50 PM ---------- Previous post was at 05:19 PM ----------

    PAYING $50 Paypal if someone's help works. I really need this. Its my bro's acc

  2. #2
    crais's Avatar
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    you acc was banned,blocked,or something try to log in later in game if a message like banned appear you are banned if pass incorrect =account deleted
    check character info page to see if the account its live

    ---------- Post added at 06:21 PM ---------- Previous post was at 06:21 PM ----------

    you acc was banned,blocked,or something try to log in later in game if a message like banned appear you are banned if pass incorrect =account deleted
    check character info page to see if the account its live

  3. #3
    Former Captain's Avatar
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    Quote Originally Posted by crais View Post
    you acc was banned,blocked,or something try to log in later in game if a message like banned appear you are banned if pass incorrect =account deleted
    check character info page to see if the account its live

    ---------- Post added at 06:21 PM ---------- Previous post was at 06:21 PM ----------

    you acc was banned,blocked,or something try to log in later in game if a message like banned appear you are banned if pass incorrect =account deleted
    check character info page to see if the account its live
    I tried logging in several times and it said incorrect password. I check my char page and its still there.

  4. #4
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  5. #5
    Former Captain's Avatar
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    Quote Originally Posted by nobodyblank View Post
    Tried everything. Thats where I got the message Upgraded User Account Not Found

  6. #6
    Etva's Avatar
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    Give me your skype i may help you out ...

  7. #7
    Former Captain's Avatar
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    Quote Originally Posted by Etva View Post
    Give me your skype i may help you out ...
    itzfliqhtz

    ---------- Post added at 10:35 PM ---------- Previous post was at 10:02 PM ----------

    Bump! PLEASE I NEED HELP

  8. #8
    justz45's Avatar
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    here try this Contact Us

  9. The Following User Says Thank You to justz45 For This Useful Post:

    Ako C Kurt (12-28-2012)

  10. #9
    Ako C Kurt's Avatar
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    just reply the E-mail that gave you the
    you acc was banned,blocked,or something try to log in later in game if a message like banned appear you are banned if pass incorrect =account deleted
    check character info page to see if the account its live then just try it again and goto your char page ... i guess that's what happen in my acc hope i can help you!

  11. #10
    Former Captain's Avatar
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    I sent the email and I have to wait up to 3 business days to get a response

  12. #11
    jecxDvirux's Avatar
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    Then just simply wait.

  13. #12
    akang99's Avatar
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    i've got some problem too, without warn they're banned my aqw acc , dunno what to do but this is not a very bad , because still have 10+ aqw acc with good stuff there. lols. AE. they're hypocrite
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