Thread: How to unban ?

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  1. #1
    clebbins's Avatar
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    How to unban ?

    My account got banned a few days ago and i sent a ticket, which is supposed to get answered in the following 48h. After 48h i still have received nothing except but automatic mail saying the ticket was received. So i tried to mail the address that is shown on their site (info@aeriagames.com) but i received a mail from "Mail Delivery Subsystem" telling me my mail couldn't be sent because the group (info) may not exist.
    How can i do to get my account unbanned ?

  2. #2
    Elidonn's Avatar
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    are you banned from IP or From Account ?

  3. #3
    clebbins's Avatar
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    From account it's like my account never existed neither in AVA nor in Aeria but i can still connect to my others accounts

  4. #4
    Riddick's Avatar
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    Quote Originally Posted by clebbins View Post
    From account it's like my account never existed neither in AVA nor in Aeria but i can still connect to my others accounts
    I would send a ticket every 6hrs to make sure you a reply. They will reply to you, but may not tell you why you are banned. If you are 3 day, 5 day, 7 day or perm ban they will tell you.

  5. #5
    clebbins's Avatar
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    Thanks so i just have to keep ticketing them

    ---------- Post added at 01:31 PM ---------- Previous post was at 01:29 PM ----------

    Little update and tip, you better create an account and login before ticketting so you see your ticket's status

  6. #6
    Riddick's Avatar
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    They should send you a link to go to so you can send another ticket.

  7. #7
    ALEXALEX123's Avatar
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    if ur acc was banned then u cant unless u send tickets and ask aeria to unban

  8. #8
    aaiight's Avatar
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    If u ip banned u could just check this out http://www.mpgh.net/forum/289-allian...anned-faq.html

  9. #9
    clebbins's Avatar
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    thanks everybody
    I send tickets and they finally answered : my account is definitely banned
    Thanks tho

    ---------- Post added at 10:37 AM ---------- Previous post was at 10:37 AM ----------

    (how do i close thread ?)

  10. #10
    aaiight's Avatar
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    Quote Originally Posted by clebbins View Post
    thanks everybody
    I send tickets and they finally answered : my account is definitely banned
    Thanks tho

    ---------- Post added at 10:37 AM ---------- Previous post was at 10:37 AM ----------

    (how do i close thread ?)
    U just got to mension a minion on you text to close it

  11. #11
    Hopeless Aim's Avatar
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    Hm, did you use any hacks on that account?
    I believe if you it's proven you really hack you will get an permanent bann and you wont be unbanned.

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