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  1. #1
    dianaclarke's Avatar
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    Confirmation email for new members doesn't arrive

    Hi,

    Happy new year everyone!

    I invited a friend to MPGH so he can start selling a few things, but he tried creating an account, waited for 24h or even longer and no email to confirm his account. When he tried to reset password, it said that the email is not in the database so he created a different account and still no confirmation email.

    His username is: tedbrewski

    Can you please check your servers, make sure they send the emails?

    Thanks.


    On vacation!!!

    I will be back in a few weeks. If you have issues with your account/warranty, leave a msg on skype.
    I will take care of it when I get back. I won't be available at all for a while.

    Thanks for your understanding.

    Diana


  2. #2
    Darketix._.'s Avatar
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    ~Hello! Did he use a Hotmail/Outlook/Live emails While registering? If yes then the Activation Email will not be sent because it is clearly stated that you DO NOT have to use these Emails.You have to use Emails other than these For Example Gmail/Yahoo Etc

  3. #3
    dianaclarke's Avatar
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    Quote Originally Posted by Darketix._. View Post
    ~Hello! Did he use a Hotmail/Outlook/Live emails While registering? If yes then the Activation Email will not be sent because it is clearly stated that you DO NOT have to use these Emails.You have to use Emails other than these For Example Gmail/Yahoo Etc
    Yea, that was the problem. He has an account now.

    This can be closed, thanks.


    On vacation!!!

    I will be back in a few weeks. If you have issues with your account/warranty, leave a msg on skype.
    I will take care of it when I get back. I won't be available at all for a while.

    Thanks for your understanding.

    Diana


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