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  1. #1
    ickytc's Avatar
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    Sound card problem

    My Alienware M14x R2 that comes with a Creative CT9570 (or something like that) sound card, and once in a while Windows will say that there is no audio output device detected. So I decided to uninstall and reinstall the drivers but when I tried to reinstall it said that there is no supported device found. Help please?

    *I downloaded the correct driver installer for my sound card, and I've updated my BIOS.
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  2. #2
    uhZylon's Avatar
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    Quote Originally Posted by ickytc View Post
    My Alienware M14x R2 that comes with a Creative CT9570 (or something like that) sound card, and once in a while Windows will say that there is no audio output device detected. So I decided to uninstall and reinstall the drivers but when I tried to reinstall it said that there is no supported device found. Help please?

    *I downloaded the correct driver installer for my sound card, and I've updated my BIOS.
    I'm not sure on a solution.
    Although i would reccomend factory reset through the Alienware W7 OEM.
    That way it should re-install all required drivers for the soundcard etc.
    I Would just backup what you need on a pendrive or external drive

  3. #3
    owenx's Avatar
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    If that did'nt work, perhaps it has moved, or it has a problem, could be also that it's burned, either way look on device administrator and check for sound cards, perhsaps it's disable there, or it has a conflict of drivers

  4. #4
    measjade's Avatar
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    Hmm .. I'm guessing, it is a plug and play right? Maybe it has a conflict on the drivers, check for the unknown possibilities. External: Rusted, old wire, dusty.
    Hope you can fix it ..
    PEACE

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