i never knew u could use those characters as a password how about trying to change the password again to english characters
Hello and thanks for reading my thread..
So my problem is when i change my password it says that the information has been updates but when i login it says incorect. the problem is i cant sumbit a ticket because i forect the account creation date etc...
i will post screenshot for you for better understading of the problem... so my question is WHY IT SAYS THAT THE INFOR,ATION HAS BEEN UPDATED AND WHEN I LOGIN IT SAYS INCORECT? I DONT GET THE POINT.. > !
Last edited by karim3; 08-22-2015 at 11:01 AM.
i never knew u could use those characters as a password how about trying to change the password again to english characters
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Alright. Your best bet is to basically act as if you have forgotten your password. Have them send a password reset to your linked email to your account. Then you change the password this way. I've had this problem as well and this fixed it. It seems like it wouldn't help any because you already know your password and you can change it the easier way. But it worked for me and hopefully works for you. Good Luck!