Help on Solo And MP Problems

[JackSTR]

Hi,
When i start up solo or mp on blackops it loads up then when i get to the menu of ether one of them i still have the blue vista/7 loading Cursor on my screen with the blackops mouse.

It dose not let me press anything on the menu on ether of them, but on the mp i can move the mouse up or down and the buttons that you can press they to flicker, but still i can not press anything.

Do you think you can help me with my problem?

[Edit]

it wouldn't let me print screen the image of what the problem is.