If he has the e-mail, he can reset the account password, and it'll send a login/password to that e-mail. If he lost it, the best he can do is contact Z8Games and let them know you placed the wrong e-mail.
Help Our clan leader lost his account? what should i do? and that guy wants to take mine too !! i changed mine right away and it is ok . But how to get back our leader and my best friend . And that guy kicked me from my clan!!!!!!!!!!!!
If he has the e-mail, he can reset the account password, and it'll send a login/password to that e-mail. If he lost it, the best he can do is contact Z8Games and let them know you placed the wrong e-mail.
Been here for awhile now.....
Arii (03-24-2011)
The first choice is to try to remember any E-mails used in the past And go to the "Lost Login ID / Password" Section of the Z8games website.
Your only other choice is to contact Z8Games - Support
When contacting them mention the situation
Give them your Login ID and Any information you do remember.
Provide IP Address
What Is My IP Address - Shows Your IP Address
And the last 4 digits of the Credit card number used to purchase ZP from Z8games
Any "Transaction IDs"
Also please note that you can also request an LT to take over as clan leader but this process is long and can take up to 3 Months.
Arii (03-24-2011)
If he got his registed e-mail he can reset password by clicking in
"LOST ID/PSW/Security Answer" if he hasnt got send a tickt to Z8Games with all other info.... if he hasnt got anything he is scruwed up!
Arii (03-24-2011)