Thread: PLS HELP

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  1. #1
    chad911's Avatar
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    Unhappy PLS HELP

    Hi can someone pls help me i keep getting this error every time i open my anti virus or crossfire or command prompt it says " C:\WINDOWS\ svchos*****m
    The NTVDM CPU has encountered an illegal instruction.
    CS:0dae IP:20d5 OP:ff ff 5a 8b 64 Choose 'close' to terminate the application."
    pls help asap

  2. #2
    Hero's Avatar
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    Screenshot of the error?
    It could be a virus.
    But the blockage is that the virus or the "program failure" is blocking it from opening.
    Try doing some updates from windows updates.
    Last edited by Hero; 09-22-2011 at 06:23 PM.
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  3. #3
    chad911's Avatar
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    it wont let me paist or download any programs to take image

    can u upload this file called NTVDM.EXE from ur computer pls it pops up this error after that error
    Last edited by chad911; 09-22-2011 at 06:25 PM.

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    Quote Originally Posted by chad911 View Post
    it wont let me paist or download any programs to take image

    What OS are you on?
    Can you access control panel easily?

    EDIT: I'll find it and attach it, but I don't think its the problem.
    Last edited by Hero; 09-22-2011 at 06:29 PM.
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  5. #5
    chad911's Avatar
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    im using windows xp 32-bit and i can go into control panel

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    Quote Originally Posted by chad911 View Post
    im using windows xp 32-bit and i can go into control panel

    Okay, go to add/remove programs, and see if you can find any sort of malicious hardware, or something that you haven't seen before that might be installed. Don't uninstall it, post the program names here and people can identify whether they are safe or not.
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  7. #7
    chad911's Avatar
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    wont let me go to add/remove programs pops up same error

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    Open your Task Manager and check how many "svchost.exe" processes exists. It's common viruses use this process' name to hide and infect your system, if you see four, five or more your computer must be infected someway. If yes, use the System Restore or format your computer.
    DEHUMANIZE YOURSELF
    AND FACE TO BLOODSHED

  9. #9
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    Quote Originally Posted by chad911 View Post
    wont let me go to add/remove programs pops up same error
    Alright, well for now, do Windows Update. See if it works, if it does, install the updates and see if the error is still persisting.
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  10. #10
    chad911's Avatar
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    there r 4 of them....

    ok im gonna try system restore thanks guys

    OMFG syster restore wont open it has the same error!!!!!!!!!!!!!!!!!!!!
    Last edited by chad911; 09-22-2011 at 06:38 PM.

  11. #11
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    Quote Originally Posted by chad911 View Post
    there r 4 of them....

    ok im gonna try system restore thanks guys
    So you have not done anything we've said?
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  12. #12
    chad911's Avatar
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    i meant system restore

    well a while ago my sister disabled updates and it pops up that error every time i try to enable them so...

    well i got to go ill be back tomarrow thanks.
    Last edited by chad911; 09-22-2011 at 06:41 PM.

  13. #13
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    Quote Originally Posted by chad911 View Post
    i meant system restore

    well a while ago my sister disabled updates and it pops up that error every time i try to enable them so...
    ZZZz That's one annoying error.
    Well like you said, go for a system restore, see if that does the trick.
    Another suggestion I have is upgrading your service pack to three, if the system restore trick doesn't work.
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