Okay. Trust me on this one it's gonna work. Call up your Internet Service Provider (I.S.P) and tell them your internet has become very slow. And when they say let's diagnose the modem say I resetted it more than 10 times still the internet is slow. They'll make an appointment and send a cable guy over to replace your modem. Your done. When you get that new modem your IP address will change. (I personally did it myself). THIS WILL WORK