The BBB or in English: Better Business Bureau (BBB) is a American group located in cities world wide, help reports companies both minor and major.
Nexon America, INC got a D for complaints.
It use to have an F+ but got it going up.
Nexon America, Inc. - Online Gaming Websites - Los Angeles, CA | BBB Business Report
Here is the full link to see the report.
To those who are lazy to click on it. Here is the thing:
Company Profile
Nexon America, Inc.
Address:137 North Larchmont Blvd. Los Angeles, CA 90004
Tel: (213) 858-5930
Fax: (213) 858-5940
Web Site: nexon.net
Contact: Nexon CS - CS
Business Start Date: 9/16/2005
Company ID: 100061928
Nature of Business:The company's business is providing online gaming.
Complaint Closing Statistics
The following grid displays the number and responses to complaints over the last 36 months:
Type of Response
3 Making a full refund, as the consumer requested
0 Making a partial refund
161 Agreeing to perform according to their contract
1 Refusing to make an adjustment
19 Refuse to adjust, relying on terms of agreement
0 Unanswered
0 Unassigned
184 Total
Company Rating D
Our opinion of what this rating means:
We have enough concerns about this company (for example, their offer, customer complaints, advertising, etc.) that we recommend caution in doing business with it.
Enjoy. :P
Nexon didn't fail, but it is getting there!