I paid a dude to do my amazon refund and he fucked it up and amazon are not giving the refund. So, i was chatting with amazon and they said this
"I am sorry i see that you have contacted us regarding this issue multiple times. You were informed that an investigation has been filed to locate the package. I would recommend that you file a police report. we can offer no additional insight or actions in this matter.” - which means that the refund is totally fucked.
I don’t know what to do.. i have 2 choices left - Return the item or Do a bank of america chargeback and keep money and the item ( Never did it before).
Don't spend money you can't afford to lose when you SE or refund. Also, charging back Amazon would be the worst idea in this situation, that's a good way for them to actually care enough to fuck you over hard.
There might be a good refunder willing to fix it but generally you have to pay more as it is not worth their time