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  1. #1
    Hydra's Avatar
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    New Monitor Already Fucking Up?

    I just recently purchased a BenQ XL2411Z 144Hz Monitor and it came today, after using it for 3-5 hours a bright red dot appeared on my screen... I heard it was a stuck pixel so I gently rubbed it and it disappeared. However when I rub it again or touch the screen it comes back.. I'm starting to think this is a dead pixel. What do you think? Should I get a replacement or refund to buy a different Monitor?

  2. #2
    Felix's Avatar
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    Quote Originally Posted by Hydra View Post
    I just recently purchased a BenQ XL2411Z 144Hz Monitor and it came today, after using it for 3-5 hours a bright red dot appeared on my screen... I heard it was a stuck pixel so I gently rubbed it and it disappeared. However when I rub it again or touch the screen it comes back.. I'm starting to think this is a dead pixel. What do you think? Should I get a replacement or refund to buy a different Monitor?
    If its significant then get it replaced I am very ocd so i would get it replaced if I were you.

  3. #3
    savage's Avatar
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    Quote Originally Posted by Hydra View Post
    I just recently purchased a BenQ XL2411Z 144Hz Monitor and it came today, after using it for 3-5 hours a bright red dot appeared on my screen... I heard it was a stuck pixel so I gently rubbed it and it disappeared. However when I rub it again or touch the screen it comes back.. I'm starting to think this is a dead pixel. What do you think? Should I get a replacement or refund to buy a different Monitor?
    you should get a replacement. it's probably just that specific monitor thats defected. benq is really high quality.



  4. #4
    Gaar's Avatar
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    Dead pixels should be black, might just be a stuck pixel.
    Regardless, benQ is high enough quality that you shouldn't have those issues.

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