Unfortunately, we cannot grant your claim appeal because we were unable to track your shipment. We cannot track a shipment if:
• The tracking number was incorrect or incomplete.
• You didn't supply the requested proof of shipment within the allotted time.
• The tracking number does not show delivery to the shipping address in the transaction details.
• The transaction details from the payment you received didn't include a shipping address.
If you have additional tracking information, or have any further questions, reply to this email or send a message to firstname.lastname@example.org