I am having a problem on my IPhone. I randomly stopped being able to watch videos. For example you post a video on here, I can see the name and the thumbnail thing but when I go to play it I only get a black screen. Or when I want to watch pr0nz I get a black screen and a QuickTime sign on the background. I restarted it but that didn't seem to work. Should I restore factory settings? And I don't want to get Apple support either. MPGH is the place I get my help. Thanks guys.