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  1. #1
    day-out's Avatar
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    Help with ebay!!!

    I need help i don't know where else to post this.
    i sold an iPod touch 4g 8gb on eBay on the 18th of September but did not post it in till the 5th of October but by that time a case had been opened against me and the customer had been refunded by eBay on the 8th of October. I didn't know any of this because all my eBay emails went into my spam folder for some reason. So today on the 15th of November i found all of this out. However eBay expects me to reimburse the amount of £133.25 which on don't have a penny of, However i have a receipt that shows i have sent the iPod with the tracking code so i can tell that they have received it and have it. But i don't know what to do because i have sent eBay a email saying this but the case was closed on the 9th of October. I need help please, i don't know what to do, if don't pay it i with have dept collectors coming around or i could be taken to court

  2. #2
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    Quote Originally Posted by day-out View Post
    I need help i don't know where else to post this.
    i sold an iPod touch 4g 8gb on eBay on the 18th of September but did not post it in till the 5th of October but by that time a case had been opened against me and the customer had been refunded by eBay on the 8th of October. I didn't know any of this because all my eBay emails went into my spam folder for some reason. So today on the 15th of November i found all of this out. However eBay expects me to reimburse the amount of £133.25 which on don't have a penny of, However i have a receipt that shows i have sent the iPod with the tracking code so i can tell that they have received it and have it. But i don't know what to do because i have sent eBay a email saying this but the case was closed on the 9th of October. I need help please, i don't know what to do, if don't pay it i with have dept collectors coming around or i could be taken to court
    You can dispute it yourself and sen in a picture of the receipt along with the tracking number. It's your fault for not checking your eBay account, whenever you have a dispute and you login it shows you a notice telling you that you have active dispute.

  3. #3
    [SMA] Paradise`'s Avatar
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    Call eBay right now, they SE'D your ass.

  4. #4
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    lol. don't use ebay.

  5. #5
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    contact their customer care service

  6. #6
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    Quote Originally Posted by Lehsyrus View Post


    You can dispute it yourself and sen in a picture of the receipt along with the tracking number. It's your fault for not checking your eBay account, whenever you have a dispute and you login it shows you a notice telling you that you have active dispute.
    I have sent them a message through the customer service things, even though the case has been closed. the thing was i havent logged in since i sent the item so i did not see the case being opened. do you think i have a chance of them stopping the payment?

  7. #7
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    Only thing you can do is contact customer service...

    Send them the tracking ID etc.

    And what is the £133.25 charge for?...
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  8. #8
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    eBay does not read emails, it's just a waste of time to email them.
    I suggest calling them, but it won't help you much either. eBay's support is extremely bad.

  9. #9
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    You sent it late, it's basically all your fault. If I paid for something, and someone finally decides to mail it 20 days later then it becomes their problem.

    I doubt you'll be able to resolve it unless the buyer is still willing to pay you.



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  11. #10
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    I've owed them money since whenever, still haven't paid.







  12. #11
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    Quote Originally Posted by arunforce View Post
    You sent it late, it's basically all your fault. If I paid for something, and someone finally decides to mail it 20 days later then it becomes their problem.

    I doubt you'll be able to resolve it unless the buyer is still willing to pay you.
    Yes i understand that i sent it late and i know it is all my fault, however it would be classed as fraud if i have to pay and if i took it to a court i would in fact win.
    But thanks anyway i did get the money taken off and eBay has admitted that is was there fault because there automated services payed the refund and closed the case after only 4 days, where as the distance selling law states that he has to 90 days.

    Thanks everyone for the help i did in fact get the money taken off so all is good eBay have admitted they are partly to blame for the incident.

  13. #12
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    contact customer service.

  14. #13
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    Glad to know that you got it back. That was some bullshit right there though.

  15. #14
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    Quote Originally Posted by DJ Allen View Post
    Call eBay right now, they SE'D your ass.
    So that is what It's like to be on the receiving end..

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