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  1. #1
    Eternity's Avatar
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    Need help people

    Ok so yesterday i was using adobe flash pro cs6 and primewire and suddenly my laptop (HP 2000 notebook series) crashed to be more specfic MICROSOFT WINDOWS crashed

    so when i restarted it it went into a PLEASE WAIT and then PREPARING AUTO RECOVERY and then BLANK SCREEN lopp

    so i tired hard reset (remove all power source and hold power on button down for 15 sec) FAIL (did the relop again)
    then I tried f11 + power for a factory reset but again all this did was PLEASE WAIT and then blank screen

    What does this mean?

    Extra
    I cant acces bios
    also I think the hard drive is x.x

    SO CAN ANYONE ELSE HELP ME FIND A FIX?

  2. #2
    Assistive's Avatar
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    Get a new HDD then reinstall windows from a flash drive.

    "Dab is a Shitposting Retard" - Boombox 2016
     


  3. #3
    Eternity's Avatar
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    So your also saying that the computer hard drive is fucked?

  4. #4
    | ∞ |'s Avatar
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    If you have another computer, install Ubuntu on to a flash drive. Then boot from the flash drive on your laptop and see if you can access any part of the disk. If you can find your normal files, then there is an issue with Windows. If you can't access your hard drive, then you most likely have a failed hard drive, in which case, you would need to replace it.

  5. #5
    Hachikuji's Avatar
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    Assuming that you never mention that the computer doesn't bsod or even shut down when you're given a "please wait, blank screen", it is most likely a corrupted windows/recovery file.

    How are we supposed to help you if you don't give full details :<

  6. #6
    Eternity's Avatar
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    Quote Originally Posted by Kyeran View Post
    Assuming that you never mention that the computer doesn't bsod or even shut down when you're given a "please wait, blank screen", it is most likely a corrupted windows/recovery file.

    How are we supposed to help you if you don't give full details :<
    I am sorry but yeah it does shut down or anything but loops and stays on black screen.
    And @| ∞ | i will try what you told me if not then shit its a 200 dollar piece of crap bound to happen anyways Lel

  7. #7
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    Most likely hard drive. To be on the save side bring it to a proff, or else try to re-install windows again.

  8. #8
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    I watched this vid and did what they said and they said it could take up to 4 hours and some cases 7 hours

    so hoepfully that is all that is and the computer gets fixed or i will be spending anothe 200 dollars on a junky laptop. I am not buying a alineware until next year when I am off to college :P

  9. #9
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    goood luckk

  10. #10
    Eternity's Avatar
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    Well I think the hard drive is fucked so I think I will replace that

    and also no way to install windows again since I tired that and nothing happens so i think the hard drive got corrupted via virus but I am not entirely sure(if you want to)
    Last edited by Eternity; 09-23-2014 at 07:50 PM.

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