I guess it is happening only with your phone model. Provide some more info, so they can fix it.
GENERAL 2G Network GSM 850 / 900 / 1800 / 1900
3G Network HSDPA 900 / 2100 - Y300-0100 model
HSDPA 850 / 1900 / 2100 - Y300-0151 model
Announced 2013, March
Status Available. Released 2013, March
BODY Dimensions 124.5 x 63.8 x 11.2 mm (4.90 x 2.51 x 0.44 in)
Weight 130 g (4.59 oz)
DISPLAY Type IPS LCD capacitive touchscreen, 16M colors
Size 480 x 800 pixels, 4.0 inches (~233 ppi pixel density)
Multitouch Yes, up to 5 fingers
Protection Scratch-resistant glass
SOUND Alert types Vibration, MP3 ringtones
3.5mm jack Yes
MEMORY Card slot microSD, up to 32 GB
Internal 4 GB, 512 MB RAM
DATA GPRS Yes
Speed HSDPA, 7.2 Mbps; HSUPA, 5.76 Mbps
WLAN Wi-Fi 802.11 b/g/n, Wi-Fi hotspot, DLNA
Bluetooth Yes, v2.1 with A2DP, EDR
USB Yes, microUSB v2.0
CAMERA Primary 5 MP, 2592x1944 pixels, autofocus, LED flash
Video Yes, 480p@30fps
Secondary Yes, VGA
FEATURES OS Android OS, v4.1 (Jelly Bean)
Chipset Qualcomm MSM8225 Snapdragon
CPU Dual-core 1 GHz Cortex-A5
GPU Adreno 203
Sensors Accelerometer, proximity
Messaging SMS(threaded view), MMS, Email, Push Email, IM
Radio FM radio
GPS Yes, with A-GPS support
Java Yes, via Java MIDP emulator
Colors Black, White
- SNS integration
- MP3/WAV/eAAC+ player
- MP4/H.264 player
- Document viewer
- Photo viewer/editor
- Voice memo/dial
- Predictive text input
BATTERY Li-Ion 1730 mAh battery
Stand-by Up to 320 h (2G) / Up to 320 h (3G)
Talk time Up to 5 h (2G) / Up to 5 h (3G)
MISC SAR US 0.83 W/kg (head) 1.02 W/kg (body)
SAR EU 0.75 W/kg (head) 0.77 W/kg (body)
Member Since: 05-21-2013
Donator Since: 03-13-2014
(Credits to @Jov)
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