@ghostrefunds You can only post on your thread ONCE PER DAY, from the last post YOU created on the thread. This means you can't always post on your thread to reply to customers, or confirming you're speaking with them (*no longer required, IM is account based). If you wish to respond to people, you may do so after 24 hours (from your last post), or equivalently, you can edit your latest post with a quote of their post and respond to them that way.
Keep this in mind ^
Is this basically a 'some items missing' or something else?