they cant do stuff with no security questions. that's a common situation man
i entered random gibberish for the security questions when i created this account and access to the old email is lost, the only thing i have is proof of 3 purchases i tryed about 6 months ago to get an email or password change but they didnt let me do anything even after i told them what the old email was and after i told them the information for the 3 purchases and their id thingies.
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deca support is just horrible... like a robot replys to it...
they cant do stuff with no security questions. that's a common situation man