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  1. #1
    29rahim29's Avatar
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    Microsoft UK Order

    Hi All,

    I ordered a Surface Pro 7 from the Microsoft UK and had it recently refunded.

    I just noticed on the screen that it has a dead pixel, It's under one year hardware warranty so i can ship it back to them and have them send me a replacement.

    Anyone know if they will check that the order has been previously refunded or do they only care about the fact that it has warranty and so its fine?

    Any help would be great!

  2. #2
    Lui1995's Avatar
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    Quote Originally Posted by 29rahim29 View Post
    Hi All,

    I ordered a Surface Pro 7 from the Microsoft UK and had it recently refunded.

    I just noticed on the screen that it has a dead pixel, It's under one year hardware warranty so i can ship it back to them and have them send me a replacement.

    Anyone know if they will check that the order has been previously refunded or do they only care about the fact that it has warranty and so its fine?

    Any help would be great!
    No you obviously cant get it RMA because you literally said you didn't receive it so now that Serial number is reported as stolen. and if you do this your gonna get a rebill in the post, the only thing you can do is pay someone to fix it.

  3. #3
    sweetlicious's Avatar
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    there is no warranty for refunded goods

  4. #4
    ShenBar's Avatar
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    Quote Originally Posted by 29rahim29 View Post
    Hi All,

    I ordered a Surface Pro 7 from the Microsoft UK and had it recently refunded.

    I just noticed on the screen that it has a dead pixel, It's under one year hardware warranty so i can ship it back to them and have them send me a replacement.

    Anyone know if they will check that the order has been previously refunded or do they only care about the fact that it has warranty and so its fine?

    Any help would be great!
    who refunded it and how long did it take mate?

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