I wanted to share my recent experience with a seller that I have been using for a while now. Initially, I was very pleased with their services and had no issues at all. However, things have taken a turn for the worse in the last couple of days.
On 21 February, the Premium Service disappeared from my account. I immediately contacted the seller and sent them over 10 messages asking for assistance. Unfortunately, I received only one response, where the seller stated that they were busy but would resolve the issue soon.
However, it has been 5 days since that message, and I still have not received Premium Service on my account. This has caused me a lot of inconvenience and frustration, and I feel that the seller is no longer respecting their customers.
Therefore, I would like to warn others about this seller's lack of responsibility towards their clients. I cannot recommend their services anymore, as they have shown that they are not willing to provide adequate support to their customers.
Code:
[02/21/2023] SkyWalker441: hello, account [hidden] Canva expired.
[02/21/2023] SkyWalker441: but payment is still active for this account until 09/28/2023 so please renew it
[02/21/2023] SkyWalker441: ???
[02/22/2023] SkyWalker441: hey, any answer???
[02/23/2023] SkyWalker441: Hello ?
[02/24/2023] SkyWalker441: HEY, can you answer me?
[02/24/2023] SkyWalker441: ???????????????????????????
[02/24/2023] SkyWalker441: why you ignore my messages?
[02/25/2023] SkyWalker441: Mate, please respond.. it past 4 days.. still no response.. no new account
[02/26/2023] SkyWalker441: ???????????????
[Last Monday at 8:44 AM] SkyWalker441: BRo, are you there?
[Last Monday at 3:53 PM] Sakurajima Mai: Yes, I am here. Sorry for the late response since I am quite busy now. I will resolve this issue as soon as possible
[Last Tuesday at 8:56 AM] SkyWalker441: OK, when you will resolve this? Please do it as soon as possible. I need pro version. Thanks
[Last Tuesday at 8:57 AM] SkyWalker441: I am almost 7 days without account. So will you extend paid membership for 7 days?
[Last Wednesday at 9:07 PM] SkyWalker441: hey, again ignoring my messages
[Last Wednesday at 9:07 PM] SkyWalker441: please fix this
[Last Thursday at 9:21 AM] SkyWalker441: ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
[Last Thursday at 9:22 AM] SkyWalker441: hey!!
[10:54:58 PM] SkyWalker441: 2 weeks you are ignoring my messages
[10:55:01 PM] SkyWalker441: why mate?