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  1. #1
    vicocet.'s Avatar
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    Please help me get back into my account

    I am trying to get get back into my account @vicocet I can reset the password and 2 step, but I get a message My IP address is not among the list of trusted IP addresses for this account. I am still able to get logged into birdie.im. My email address is vicocet@gmail.com. I can also provide my activation ID if that helps.
    Last edited by vicocet.; 06-16-2021 at 09:02 PM. Reason: Grammatical error.

  2. #2
    Liz's Avatar
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    Two-factor authorization does not recognize your current IP address, therefore you need to input the code given to you by your 2FA app (Google Authenticator, Authy, or whichever you used to enable the feature.) You will be able to login after that.


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