Why not to use "Live Chat" support

**Shakugan no Shana** · 03-27-2011

After trying to buy a 20$ game card code off Offgamers and not getting it, me and a friend attempted to use live chat support.

After bitching him out, we got money back

Chat InformationPlease wait for a site operator to respond.

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Chat InformationYou are now chatting with 'Hill.C'

gordon kibler: duhh helllo!

Hill.C: Hello, thank you for contacting OffGamers live support. How may I help you today?

gordon kibler: duhh hello can i speak to somebnooodie who can speake japenese?

gordon kibler: But serious

gordon kibler: I'm having a problem

gordon kibler: I ordered something

gordon kibler: First thime this has happened

gordon kibler: It says

gordon kibler: 27 Mar, 2011 We regret to inform that this order is currently pending for system verification. Rest assured that the respective department has been notified to check it and we will notify you via email at the soonest time possible once we have received their reply. We thank you in advance for your patience and understanding. We truly apologized for the inconveniences caused.

gordon kibler: Order No.: # 2963209

gordon kibler: and \ have alasdfasdfasdfasdfasdfas;dklfjasdklfjdlzskfjz;lsk

gordon kibler: djfa;lskdfj;alksdjfa;lsdkfja

Hill.C: Regarding this order, your order unable to proceed manually by our system, hence we need our respective department to review on your order.

Hill.C: Please allow them some time to review and we will get back to you the reply as soon as we can.

gordon kibler: How long will that take

gordon kibler: danke tu shiza

gordon kibler: mam

gordon kibler: what im asking is

Hill.C: As soon as possible. it will be within 1 working days

gordon kibler: Well if it cannotbe done soon, our business will be taken elsewhere as I was lead to believe it was 'instant'

gordon kibler: and we will suer

gordon kibler: sue*

gordon kibler: forpossible theft

gordon kibler: oh and i have 44000 redeemable points

gordon kibler: how shall i go about spending them?

gordon kibler: or should i jack off

gordon kibler: and jizz on the screeen

gordon kibler: mam i want to fuck you

Hill.C: For your offgamers points, you would able to redeem USD $ 5 store credit when you have accumulated 50,000 offgamers point.

gordon kibler: please jsut give me my card number

gordon kibler: wtf?

gordon kibler: i spend 200$ and you compensate me with 5$?

gordon kibler: sir

gordon kibler: are you there?

Hill.C: no

gordon kibler: could you pleaserespond faster

Hill.C: it is not compensate

gordon kibler: ok reward me?

Hill.C: It will be advantages that become our offgamers member.

gordon kibler: for being such a great customer?

Hill.C: When you have accumulated 50,000 offgamers point, you can redeem USD $ 5

gordon kibler: sir can i slap you across the face with my ball sack?

gordon kibler: sir

gordon kibler: i meant can i ask you another question?

Hill.C: any question else?

gordon kibler: what kind of english language is that?

gordon kibler: who taught you your english skills?

gordon kibler: sir

gordon kibler: can you please respond faster

Hill.C: Sir, may i know your question? What i meant will be you can redeem USD $ 5 when you have accumulated offgamers point 50,000.

gordon kibler: ok and i will be a more loyal customer?

gordon kibler: or will yall just suck my dick more and bs me when i ask you a question?

gordon kibler: Like a sumbooooooody?

gordon kibler: oops i speeled that wrong

gordon kibler: lika a someboOoooOOoOooOoODI?

Hill.C: Your membership will be upgraded when you have reached the limitation by our sytem.

gordon kibler: ok

gordon kibler: sir

gordon kibler: can i please pelase please get your celluar number?

gordon kibler: i want to fuck you in the but fuck ytou in the ass

Hill.C: Can you refrain from profanities?

gordon kibler: dude ima beat cho ass if you dont give me yo motha fuckin cell phone number negro

gordon kibler: Then give me my shit

gordon kibler: i HAVEI reason to believe you have stolen 20$ ffrom me

gordon kibler: i have spent over 200$ and you cant get me my 20$ transaction snippity snap just like that?

Hill.C: Okay, you may request to cancel and we will refund it back to your paypal account

gordon kibler: sir i am very sorry

gordon kibler: ok

gordon kibler: done

gordon kibler: do it

gordon kibler: right now

gordon kibler: WELL I WANT THE GODAMN GAME CODE FOR MY TROUBLES

gordon kibler: THIS IS UTTER BULLSHIT I HAVE TO GO THROUGH THIS

gordon kibler: JUST GO GET MY FCUKING ORDER PROCESSED

gordon kibler: BY A BUNCH OF ILLITERATE MEXICANS

gordon kibler: ok?

gordon kibler: sirrr???

gordon kibler: why you hang up on me today???

Hill.C: okay, we are unable to proceed your order until result from our respective department. Should you do not wish to wait and we will proceed your cancellation once we received result from our respective department.

gordon kibler: you fuck you bich

gordon kibler: I deserve my money and the order

gordon kibler: Because your service is shit

gordon kibler: And you lie that it's 'instant'

Hill.C: It will be instant once your order has been verified.

Hill.C: This is due your order unable to proceed manually by our system, hence we need our respective department to review first before we proceed your order.

gordon kibler: i verified it like 15 times

gordon kibler: fom both emails

gordon kibler: BOTH

gordon kibler: It even said "Email has been verified"

Hill.C: Yes, it is.

Hill.C: But your order still unable to proceed manually by our sytem

Hill.C: That is the reason we need our respective department to review before we can proceed your order.

gordon kibler: Then DO "IRTE NOSWP

gordon kibler: ECTIVEI H"AVE ?LI

gordon kibler: I have like 10 minutes

Hill.C: We will try our best in resolving your issue at a soonest time.

gordon kibler: Before I call the cops

gordon kibler: Youhave 10 minutes

gordon kibler: Will you do this in 10?

gordon kibler: This is your last warning

Hill.C: We are unable to proceed your order in 10minutes

gordon kibler: so 23 hours?

Hill.C: We need our respective department to review it first.

gordon kibler: Fine I'll give you 15

Hill.C: it will be 1 working days.

gordon kibler: Now

Hill.C: And it is weekend now.

gordon kibler: FUCK YOu bich

gordon kibler: I swear to god

Hill.C: Please do refrain from using profanities in the chat channel, we do understand that you are feeling frustrated with the issue you are facing. Please calm down so that we can work with you to solve the matter.

gordon kibler: I will find where you live

gordon kibler: And rape you and your faamily

gordon kibler: If you don't give me my money

gordon kibler: NOW

Hill.C: We will proceed your cancellation once we received notification from our department.

gordon kibler: what?

gordon kibler: How long will that take

Hill.C: it will be 1 working day.

gordon kibler: I'm gong to file a claim on paypal

gordon kibler: That you scammed me

Hill.C: Actually your order is under review by our respective department.

gordon kibler: Right now?

Hill.C: We would refund it once reviewing is done.

gordon kibler: noo

gordon kibler: if it gets reviewed

gordon kibler: then i want my card

gordon kibler: emediatly

gordon kibler: How long will reviewing take?

Hill.C: Okay, there will be two suggestion for you. We would refund to you within few hours. If you file a scam to paypal, you will received your refund for at least 3-5days.

Hill.C: If you do not wish to wait reviewing from our respective department.

gordon kibler: I either want the code or the monehy

gordon kibler: In 15 minutes

gordon kibler: Or you get nailed and brought to court

Hill.C: One moment please. we will proceed your cancellation now

gordon kibler: SIR

gordon kibler: SIDFIADSFIASDIFA

gordon kibler: 'PLEASE

gordon kibler: LISTEN TO ME

gordon kibler: I WANT MY CODE

gordon kibler: I DONT WANT A CANCELATION

gordon kibler: UNDERSTAND?

gordon kibler: PLEASE

gordon kibler: LAST WEEK

gordon kibler: THIS SAME THING HAPPENED

gordon kibler: AND IT TOOK 5 MINUTES TO ACTIVATE IT

gordon kibler: NOT 3 DAYS

Hill.C: As you mentioned earlier , gordon kibler: I either want the code or the monehy . We are unable to proceed your order due you do not wish to wait for reviewing from our respective department .

gordon kibler: Give me my godamn money now

gordon kibler: I'm going to fucking sue you

gordon kibler: im not kidding

gordon kibler: my uncle is a fucking lawyer

Hill.C: You may check your paypal account now

gordon kibler: ill bring justice down on your fucking ass

gordon kibler: you fucking lier

gordon kibler: you said it would take 3 ddays

gordon kibler: and you did it in fucking 10 seconds

gordon kibler: IM FUCKIng suing you bitch

Hill.C: You may have a check before you claims that im a lier.

gordon kibler: DUDE

gordon kibler: you lied..

gordon kibler: listening?

gordon kibler: ok

gordon kibler: i will copy and paste your statement

Hill.C: It will be estimation time, okay ,sir?

gordon kibler: where you clearly said

gordon kibler: it will take 1 business days

Hill.C: Not.

gordon kibler: and then you said 3-4 business days

Hill.C: you have misunderstand my meaning.

gordon kibler: no

gordon kibler: your a lier

Hill.C: I said you may get your refund if you file a scam to paypal

Hill.C: but you are not

gordon kibler: You said it would take 1 business day

Hill.C: you may refer back the conversation which i said clearly at above

gordon kibler: Trying to manipulate me

Hill.C: 1 business day would be the reviewing by our respective department.

Hill.C: Do not get confused about this conversation.

gordon kibler: Do you want me to bring this to court? All I wanted was a code

gordon kibler: (QUOTES ENTIRE CONVERSATION)

gordon kibler: ^^ preroaodf

gordon kibler: rll

gordon kibler: Proof

Hill.C: To receive a transcript of our chat, please click the Email button above or click Close

Hill.C: Is there anything else that I may assist you with perhaps?

Hill.C: We have refunded to your paypal account as you requested

gordon kibler: I wish to buy a code

gordon kibler: And have it not take 1000 hours