NetWork can not

[Poison]

Just got a new modem plug it in and says its connected to the network and stuff but i have no internet access anyone know why?
I plug in my old modem and it works anyone know a fix?

[[SMA] Paradise`]

Whose your Internet Provider?

[Poison]

i use verizon
tried everything

[Alen]

Did you configure your modem to actually connect to your ISP...?

[[SMA] Paradise`]

i use verizon
tried everything

Is your new modem this?

Edit: and now hes banned. lol

[Bioz]

Is your new modem this?

Edit: and now hes banned. lol

Yes I'm using that one
@Alen how do you do that?

[[SMA] Paradise`]

Yes I'm using that one
@Alen how do you do that?

Call Verizon tell them has my "Service Ready Date" passed? If it is not ask them to activate it. The modem won't work unless they activate it on your line.

[Bioz]

Call Verizon tell them has my "Service Ready Date" passed? If it is not ask them to activate it. The modem won't work unless they activate it on your line.

oh, ok so i dont send you my team view?

[[SMA] Paradise`]

oh, ok so i dont send you my team view?

We can check your Order Status and see when it be ready for use.

[Bioz]

We can check your Order Status and see when it be ready for use.

What do you mean i have to wait??

[[SMA] Paradise`]

What do you mean i have to wait??

They have to activate the modem to work on your line, right now your modem you got on right now its configured to only used on your line. They will have to disable the one you currently got and activate the new one to work on your line.

[Bioz]

ok thanks ill call tomorrow

[[SMA] Paradise`]

ok thanks ill call tomorrow

No problem its pretty fast.