Originally Posted by
Paradise`
Try doing a clean start up.
"In the Start menu, select "Run" - Alternately, you can press the "Windows" + "R" key simultaneously
In the run box, type in "msconfig" and press enter
On the first tab page, take note of which box is checked (Selective or Normal startup)
If normal is checked, go to header Normal
If selective is checked, go to header Selective
Normal
Switch to "Selective Startup" by checking the button/check box next to it.
Un-check the button/check box for "Load startup items" or "Load startup group items"
At the top of the window, switch to the "Services" tab
Near the bottom of the window, check the box "Hide all Microsoft services"
Click the button "Disable all"
Click "Apply" then close the window
Restart your PC
After restarting, the System Configuration notice may appear, close the window, and decline to restart your PC if prompted
launch/install the game
Skip the "Selective" section and continue
Selective
At the top of the window, switch to the "Services" tab
Near the bottom of the window, check the box "Hide all Microsoft services"
Take note of what services are enabled or disabled, preferably, write them down -if they are all enabled, you can skip this current step and move to the next one to "Disable all"
Click the button "Disable all"
At the top of the window, switch to the "Startup" tab
Again, take note of what startup items are enabled or disabled, preferably, write them down
Click the button "Disable all"
Click "Apply" then close the window
Restart your PC
After restarting, the System Configuration notice may appear, close the window, and decline to restart your PC if prompted
launch/install the game"