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  1. #1
    johnzoz's Avatar
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    for my account banned for chargeback please help

    someone charge to me zp on z8games and after 6 hours he told me your account banned
    i didnt interested fro him but after 30 min i got this banned


    Your account is closed due to temporary hold (chargeback) for the following payments. Please contact the service you used to buy the points (local phone number and email can be found on their sites) to find out the specific nature of the temporary hold (chargeback).

    Paypal -- Chargeback by TransID **********


    please i want know waht i can do

  2. #2
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    That means you chargedback the transaction when you bought ZP.

    In other words, you took the money back from when you purchased ZP. You aren't supposed to do that.

    [4.2] Chargeback Policy
    Accounts that have incurred chargebacks will receive a penalty fee of $10 USD per chargeback received. Reversal of account closure can be made through full payment of original purchase order, including the penalty fee, in the form of a money order; unless stated otherwise by the staff of Z8Games. All payments should be in US dollars and must be accessible in Canada.
    All payments can be mailed to the following address, and must include a detailed description of all the accounts related the charge. Please note all chargeback accounts will remain closed until we receive your payments.
    Pay to: G4box Inc.
    PO Box 80009
    North York, ON, Canada
    M2J 5B0

    For further information contact Z8Games Customer Support.
    If you want your account unbanned, send them the money you owe them to the address above.
    This was taken right from the Terms and Conditions
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  3. #3
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    or you can just make a new account and forget about the money you owe them? unless you really want your account back then pay them

  4. #4
    johnzoz's Avatar
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    Quote Originally Posted by Hero View Post
    That means you chargedback the transaction when you bought ZP.

    In other words, you took the money back from when you purchased ZP. You aren't supposed to do that.



    If you want your account unbanned, send them the money you owe them to the address above.
    This was taken right from the Terms and Conditions
    this is my problem
    Attached Thumbnails Attached Thumbnails
    problem.jpg  


  5. #5
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    Quote Originally Posted by johnzoz View Post


    this is my problem
    You can use your phone as a payment method, if you have a phone, that is.
    Select one of the options (PAYMO SMS, MOPAY SMS, MOPAY CALL, ZONG).

    Your phone provider is the company that provides your phone with telecommunication... That's something you're going to have to find out.

    Your phone number. What is the number people can call your phone on - that's the phone number.

    Purchase Date - so whatever date it is today, fill it in be year, month, then day. So for today, it'd be 2012-06-18

    That's basically about it... It's self explanatory.
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  6. #6
    johnzoz's Avatar
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    Quote Originally Posted by Hero View Post


    You can use your phone as a payment method, if you have a phone, that is.
    Select one of the options (PAYMO SMS, MOPAY SMS, MOPAY CALL, ZONG).

    Your phone provider is the company that provides your phone with telecommunication... That's something you're going to have to find out.

    Your phone number. What is the number people can call your phone on - that's the phone number.

    Purchase Date - so whatever date it is today, fill it in be year, month, then day. So for today, it'd be 2012-06-18

    That's basically about it... It's self explanatory.
    thank you very much man

  7. #7
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    Alright then. Pretty much answered. /Closed
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