Thread: Z8games support

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  1. #1
    Mv[p]'s Avatar
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    Question Z8games support

    how long does the support typically need to answer my ticket?
    I have a chargeback. i created a new ticket, clicked >>account<<, then >>Billing/purchases<< then >>charge back<<.
    I entered all my paysafecards, fairly enough to compensate the chargeback.
    I already waited 3 days, which isn't normal at all....
    Do you think ill get my account back until the Legendary and Valentine crates go away?

    Thanks

  2. #2
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    Quote Originally Posted by Mv[p] View Post
    how long does the support typically need to answer my ticket?
    I have a chargeback. i created a new ticket, clicked >>account<<, then >>Billing/purchases<< then >>charge back<<.
    I entered all my paysafecards, fairly enough to compensate the chargeback.
    I already waited 3 days, which isn't normal at all....
    Do you think ill get my account back until the Legendary and Valentine crates go away?

    Thanks
    If you are lucky enough,tonight,if not,it took me 7 days to answer me and then i resent the ticket and ansewered me next day =)

  3. The Following User Says Thank You to SougiaS For This Useful Post:

    Mv[p] (02-27-2013)

  4. #3
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    Depends on which day you sent it. They don't respond on weekends.


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  5. #4
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    they usualy respond me in 3-4 days ... :|

  6. #5
    Mv[p]'s Avatar
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    Still no answer...Help?

  7. #6
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    man there is no point :| there are some bots replaying all the emails look the same :|

  8. #7
    Mv[p]'s Avatar
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    Nah not always. This isnt true. i was in the same situation 3 months ago, they answered me the next day

  9. #8
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    Quote Originally Posted by SougiaS View Post
    If you are lucky enough,tonight,if not,it took me 7 days to answer me and then i resent the ticket and ansewered me next day =)
    You must wait 1-2 week, to give a response, where they dont do nothing for you...
    This is the Z8 Support...







  10. #9
    Mv[p]'s Avatar
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    1-2 weeks? it was sometimes 3 minutes.

  11. #10
    Mv[p]'s Avatar
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    still nothing. just resent the ticket. any ideas?

  12. #11
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    Quote Originally Posted by Mv[p] View Post
    still nothing. just resent the ticket. any ideas?
    Did you delete the original ticket? If so, your just making yourself farther in the queue line for Z8 to respond to you...


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  13. #12
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    It take Like max 7 days If your lucky itll be 2 days and normally it would be 3-5 days

  14. #13
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    yeah crap i deleted it. :/

  15. #14
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    Quote Originally Posted by Mv[p] View Post
    yeah crap i deleted it. :/
    ^ .

  16. #15
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    Just wait, this is the service of Z8!
    Last edited by iDutch; 02-27-2013 at 05:45 PM.
    Thank me if you dare.

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