are you banned from IP or From Account ?
My account got banned a few days ago and i sent a ticket, which is supposed to get answered in the following 48h. After 48h i still have received nothing except but automatic mail saying the ticket was received. So i tried to mail the address that is shown on their site (info@aeriagames.com) but i received a mail from "Mail Delivery Subsystem" telling me my mail couldn't be sent because the group (info) may not exist.
How can i do to get my account unbanned ?
are you banned from IP or From Account ?
From account it's like my account never existed neither in AVA nor in Aeria but i can still connect to my others accounts
Thanks so i just have to keep ticketing them
---------- Post added at 01:31 PM ---------- Previous post was at 01:29 PM ----------
Little update and tip, you better create an account and login before ticketting so you see your ticket's status
They should send you a link to go to so you can send another ticket.
if ur acc was banned then u cant unless u send tickets and ask aeria to unban
If u ip banned u could just check this out https://www.mpgh.net/forum/289-allian...anned-faq.html
thanks everybody
I send tickets and they finally answered : my account is definitely banned
Thanks tho
---------- Post added at 10:37 AM ---------- Previous post was at 10:37 AM ----------
(how do i close thread ?)
Hm, did you use any hacks on that account?
I believe if you it's proven you really hack you will get an permanent bann and you wont be unbanned.