just call them and they will fix it for you this is the australia number and the time you can call 1-800-041-378 8:00 am - 12:30 pm AEST 5:00 pm - 11:00 pm AEST
I have messed up before and got a EU time card (I'm us) and the EU card has 4 more numbers then the US one did. They had me send them a pic of the code and they sent me back a US code.