Need help removing Adware

**Blitz** · 12-15-2011

EDIT: How the fuck did this end up here? Someone move this to "https://www.mpgh.net/forum/166-anti-malware/" please

Symptoms:
-Internet Explorer will randomly open up an advertisement every once in a while
-Sometimes a .PNG with a random filename will ask me permission to save it, it says it's from some /Local/ folder.
-A Firefox Addon called "XUL Cache 1.0" asked to be installed to Firefox. I denied it. Haven't done much research on it yet but I think I saw something saying it was a "virus" or adware. Probably the biggest lead to what the problem is
-Get an error when I try to install AVG (not sure if related)
-Keep getting automatically signed out of MSN whenever I log on, have to restart the client to sign back on when this happens or else it will just stay in an infinite connecting loop, but then it will just fail again. (Not sure if related)

Anyone have any ideas?

**deano20010** · 12-15-2011

Malwarebytes : Free anti-malware, anti-virus and spyware removal download

That will sort you out with most of the crapware that gets on our machines now and again.

**bullpop** · 12-15-2011

Wait what?!

Why did you make the thread here?

Moving this to Anti malware.

**Blitz** · 12-16-2011

Originally Posted by deano20010

Malwarebytes : Free anti-malware, anti-virus and spyware removal download

That will sort you out with most of the crapware that gets on our machines now and again.

Already have it. Did a full scan, but nothing. As weird as it sounds I restarted and I think it's just... gone. Nothing suspicious in my processes. Going to take a look at the start up files if it happens again.

Originally Posted by bullpop

Wait what?!

Why did you make the thread here?

Moving this to Anti malware.

Like I said in the original post's edit. I have no idea -- I had the anti malware section opened and everything. This kind of thing has happened before, suppose it's just a glitch.

**Ravallo** · 12-16-2011

Scan with 'CCleaner', 'Spybot S&D' and lastly with 'ComboFix'

**Alen** · 12-16-2011

I won't even start about how shitty it is to have more AVs (ends up causing more harm than good, they often tend to conflict with each other and end up letting more viruses through than catching them by themselves). If I would hazard a guess, I would say it's probably MegaKey or something, I know they earn money by switching ads, they might have gone on to force them otherwise

Or give Spybot SND a shot, Combofix is awesome too. Two best tools for getting rid of spyware and similar malware, and you're better off asking someone who does this professionally, there are quite a few forums where you can get help with malware

**Blitz** · 12-27-2011

Originally Posted by Santa

I won't even start about how shitty it is to have more AVs (ends up causing more harm than good, they often tend to conflict with each other and end up letting more viruses through than catching them by themselves). If I would hazard a guess, I would say it's probably MegaKey or something, I know they earn money by switching ads, they might have gone on to force them otherwise

Or give Spybot SND a shot, Combofix is awesome too. Two best tools for getting rid of spyware and similar malware, and you're better off asking someone who does this professionally, there are quite a few forums where you can get help with malware

You might be right about that. Regardless of what it was, it's gone now.

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