nexon stole my money

[uberman556]

title says all i was buying 10k nx from my debit card and they had to call me but i exited the browser by accident and they charged me anyways but didnt give me my nx

[[SMA] Paradise`]

title says all i was buying 10k nx from my debit card and they had to call me but i exited the browser by accident and they charged me anyways but didnt give me my nx

Did you call your credit card company and they said it was charged?

[uberman556]

its a debit card well gift card and it had 15$ now its down to 5$ -..-

[[SMA] Paradise`]

its a debit card well gift card and it had 15$ now its down to 5$ -..-

Submit a ticket if they don't give your NX by 24 hours, because its probably that there servers are off because of the holiday.

[Drake]

Contact nexon support and tell what happened .
and ask for your nx .

[Acidic]

There might be a delay between when they charged you and when the nx will show up on the account

[Kprizzy]

Try to call them and next time don't try to exit out ._..

[Reflex-]

submit a ticket

[flameswor10]

Have you sent a ticket in yet?
What did they say?

[L3G3ND_KILL3R]

Tell me how it went.

[uberman556]

Rofl they steal my money and tell me this

I understand that you have not yet received your NX you purchased using your Credit Card. I can relate to how frustrating and disappointing this type of issue can be.

I am sorry you have had to experience this issue.

Please be advised, you will need to contact UltimatePay customer support regarding your issue. UltimatePay is a different company than Nexon and we are not able to assist you with this issue. You can contact UltimatePay's customer support at Find Answers

I apologize for the inconvenience this may cause.

Sincerely,

GM Diatia
Nexon America, Inc.

[porygonzx]

I had this problem and nexon fixed it..in 2 weeks
good job bud

[Polo]

IF you are a high rank do NOT charge back. They'll ban you immediately. Try working it out with nexon? Send in a ticket?

[Assistive]

Dont buy nx and this wont happen