Just a little word of advice to anyone who is planning on submitting a ticket regarding their account status or has previously sent one, Nexon has a filter to automatically close any tickets about a player's account being banned or suspended. So don't expect your account to be given back to you.

With all the excessive amount of ban sweeps and massive amounts of tickets they have been receiving from players who have been banned, Nexon finally decided to give up and screw their players over, legit or not.

If you're banned, just stop playing and supporting Nexon. They need to realize that their shit needs to stop if they ever hope to improve their community and player base.