Stuck on loading screen

[kapsie]

Anybody having the same issue as i do?

[Madmayhem]

Yes, my client is stuck in the loading screen.
Using the website doesn't do this

[fatpanda8]

Try downloading a new 4.3 client. They're approved now.

[BananaNation]

I believe this means you got banned.

[kapsie]

sadly, the game wont let me load in a client or website.

[BananaNation]

Which further supports my idea.

[torchicz]

I can't use the website but can use the client. It is stuck on the loading screen before I even sign-in on the website.

[BananaNation]

Yeah, you are banned.

[torchicz]

I don't think that is a ban as I didn't transfer any of the items.

[BananaNation]

I don't think that is a ban as I didn't transfer any of the items. I think at most only my ip got banned and that is why the client works.

---------- Post added at 10:57 PM ---------- Previous post was at 10:56 PM ----------

Switching computers works as well.

Are you able to play with that account?

[torchicz]

Yeah. My other accounts are stuck on both web and client

I think I've determined how to check if you are banned. If you can sign into the account you aren't banned and if you can't sign in at the sign in screen and you get the try again reloading then you are banned. Not being able to sign on website with legit account must just be because one of my hacked accounts is automatically signed in and therefore I can't play on the website.

[Madmayhem]

I believe this means you got banned.

No, i can still play online

I think I've determined how to check if you are banned. If you can sign into the account you aren't banned and if you can't sign in at the sign in screen and you get the try again reloading then you are banned. Not being able to sign on website with legit account must just be because one of my hacked accounts is automatically signed in and therefore I can't play on the website.

Try muledump, if your account is banned you will get an error message saying 'Account under maintenance'

Try downloading a new 4.3 client. They're approved now.

That's just a hexed client, no different to what i'm already using.

[domjules]

Your all banned like me

[torchicz]

Muledump confirms what I thought. My mule with all unreleased is banned while my main is fine.

[Madmayhem]

Your all banned like me

I'm not...
Like I said, I can still log in to my main via the website/steam/ or kongregate.