Hey Guys My Account Got Disabled Member *_* Need Help

[djdjalvin123]

Hi Guys I tried many times to get my account back.

With my Paysafecard Transaction Id . But They say they cannt use that why???

It says not my account but its obvously my account. I bought 4x times 50$ Paysafecard.

i have all the Transaction Ids for them.

I changed my e-mail to a new one and they banned it...


Thanks for Helping

[Oliboli8769]

Hi Guys I tried many times to get my account back.

With my Paysafecard Transaction Id . But They say they cannt use that why???

It says not my account but its obvously my account. I bought 4x times 50$ Paysafecard.

i have all the Transaction Ids for them.

I changed my e-mail to a new one and they banned it...


Thanks for Helping

Did your account get banned, or stolen? Or both?
If banned, for what reason?
I'll help the best I can, but it sounds like a complicated situation xD

[djdjalvin123]

thank you for helping wait Here what Ae Told me ...

Thank you for writing. This account has been disabled for account protection. For information on how to add/change your signup email and what information you are required to send us to verify account ownership, please visit our help page:

Sure sure Ae :/ I got all my Transaction Id / + Email Confirmation email that i Own it

[Oliboli8769]

thank you for helping wait Here what Ae Told me ...

Thank you for writing. This account has been disabled for account protection. For information on how to add/change your signup email and what information you are required to send us to verify account ownership, please visit our help page:

Sure sure Ae :/ I got all my Transaction Id / + Email Confirmation email that i Own it

Now I think I understand better.
There isn't anything you can do other than contact AE again, with proof that you own the accounts ORIGINAL and NEW email.
On top of that, include the transaction ID's. That way they can't say you haven't given enough evidence :P
It's strange that they haven't recovered your account yet.... but after all they're just really lazy xD

My advice: Keep contacting them with the evidence explaining the situation until you eventually reach someone who can be bothered to actually help you, rather than give you a lame automated response xD

[Gio]

Solved and closed.