JoDean: Welcome to AT&T online Sales support. How may I assist you with placing your order today?
Davrun: My phone has just been stolen by some black guy at K-mart...
Davrun: Set it down to scan my items, then his ass took it..
JoDean: I'm very sorry to hear that. I see you've been talking to some other agents tonight as well regarding this issue. Have you been able to find a phone to replace this one?
Davrun: Regarding this issue? You mean someone else has had their phone stolen by some black guy?
JoDean: No, all of your chat history is transferred from agent to agent each time you start a new chat. I see it's been stolen and dropped in the toilet today.
Davrun: I've had several phones. My son, girlfriends, and mine.
JoDean: I also see that you said it was stolen by your friend from IHOP.
Davrun: Hell yeagh.
Davrun: Bad luck..
Davrun: So help
JoDean: It's been a busy day for you then! No worries! It's nice to get a laugh in there once in a while! Some of these stories are great!
Davrun: So you're laughing at me?
Davrun: I've had a real busy day.
Davrun: As you can see.
Davrun: Also - never trust iHop.
Davrun: Trust me..
JoDean: I'll keep that in mind! Thanks for the tip!
JoDean: Have a great night and thanks for choosing AT&T Wireless!
Davrun: Why you leaving.
Davrun: I was here for assistance.