This is for users who try logging into any account and they all say (Perm Ban). This means you have been Hardware banned.
Only reason i am posting this is because many users who have played legit for years are in fact being banned and Support is doing nothing about it.
Download TMac from the link below or from the official site either way and install it.
1) Open TMac, and click your network adapter that you connect to the internet with.
2) Click Random Mac Address
3) Click change now!
4) Last step and its very important.. You must reinstall CrossFire after changing your MAC!!!
ww\/\/.virustotal.c0m/en/file/6e63becaf5c5e17a9d3afb6e2104eee3dbe473c8930ae8783e ba0fedadb4a152/analysis/1469552282/