![Quote](mpghv2/misc/quote_icon.png)
Originally Posted by
Josipator1000
I got this email today, does this means they trace it via some kinda signal or trace it by searching their warehouses? I allready got refunded for this, should i answer that mail with something like this: " i am no longer interested in those items from you, you refunded me and i bought them in a physichal store here. No need for investigation. "
Or is it bullshit? DO they involve the cops? What does all that mean? Im outside UK
Hello,
We have received an update regarding the delivery of your order #xxxxxxxxxxxxxxxxx from UPS_EXPRESS_SAVER_EU_ROW.
According to the carrier, "I have processed a tracer investigation. The tracing process can take up to eight business days. Our Package Information Department will investigate the delivery status on a daily basis. You will be contacted with the tracer results as soon as the tracer is finalized. Please accept my apologies for the inconvenience caused."
Sorry for the inconvenience you've had with this situation and delay.
If you have any further questions please contact us by replying to this e-mail and we’ll do everything we can to help you.
We appreciate your business and hope that we will see you again soon at Amazon.co.uk.