If you cannot find the option, it is normal. Because the specific set of choices available to customers depends on their path to get to Windows 10. Systems upgraded from windows 8.1 on a PC with an ASUS recovery partition, for example, will see this option.
Accounts, files, settings, ASUS customizations and Windows Store apps will be removed. It also reinstalls the version of Windows that came on this PC.
Get started
Click the "Start" button.
Click "Settings".
Click "Update & security".
Click "Recovery" then select "Reset this PC".
Click "Get started".
Click "Restore factory settings".
According your need, select the appropriate choice.
According your need, select the appropriate choice.
Click "Restore".
This is the last screen in the sequence before the restore process begins.
Its been over a weeks since the last bump, assuming solved.
/Closed.
MPGH History:
Member: 02/1/2016
Contributor: 29/6/2016
Minion: 25/8/2016
Former Staff: 07/02/2017
Minion: 21/9/2017